ROCO PRIVACY NOTICE

 
 

Roco take privacy and security concerns seriously and it is important for us to ensure your personal information is protected when using our services.  

HOW WE USE YOUR INFORMATION

Roco use your personal information to provide you with information, products and services that you request or purchase from us and to meet our legal obligations. We don't hold any more personal information than we need to service the above. You can contact us at anytime regarding your privacy of information.

 

INFORAMTION WE HOLD

The information we collect is dependent on our relationship(s) with you:

  1. Our Members: Name, address, DOB, email address and bank details
  2. Mailing list: Name and email address
  3. General Customers: We collect and store CCTV footage from the Roco site and we collect payment information from you when your buy from us either online or in our cafe and stores. 

 

ROCO AND THIRD PARTIES

Roco use a number of third party companies to deliver our services to you these include Mailchimp, Facebook, Instagram and Twitter. We use cookies on our website to help understand and improve our customers online needs.

 

LEGAL BASIS FOR COLLECTING AND USING YOUR PERSONAL DATA

Roco collects and uses your personal data on the following legal basis:

Our fulfilment of a contract (business relationship)

Our legitimate interest (customer service to improve your user experience)

Your consent (newsletter)

 

YOUR RIGHTS

As a consumer in the EU, your personal data rights are covered by the General Data Protection Regulation (GDPR). This means that your rights as a data subject are the same in all EU Countries.

You are entitled to access data about you that has been processed by us, however, this is subject to certain statutory exemptions. You are also entitled to be forgotten, meaning you can file a request asking that we delete the data we have registered about you. We may not be able to delete all the data, as we are required to continue to store certain data in order to comply with legal requirements. You are also entitled to object to the collection and further processing of your personal data. In addition, you are always entitled to have potentially incorrect personal data corrected and complain about how we handle your personal data.

Questions
If you have any questions about Roco Privacy Policy or your rights under it, please contact: Roco 338-342 Glossop Road, Sheffield, S10 2HW

E-mail: weare@theroco.org